Q & A
Comfort At Your Convenience
Questions and Answers
When I submit my information, is it shared with multiple companies who then all bid on my job?
No, we only work with local, vetted established HVAC companies in every geographical area. These companies have been in business for several years and have outstanding reputations. This ensures you receive high-quality service from a trusted professional
Would you provide me with more information about the companies you work with?
You can easily find out more about the companies we work with by contacting us directly at inquiry@virhaac.com or (248) 365-8606. Our team will be happy to provide you with information about our trusted partners and answer any questions you may have.
Are these companies licensed and insured?
Yes, all the companies we work with are fully licensed and insured. We carefully vet each company we work with to ensure they meet all necessary legal licensing requirements and have proper liability insurance.
What is included with the installation?
The quote we provide includes the new equipment plus all taxes, labor, permits, miscellaneous materials, accessories, cleanup, and hauling away of old equipment. Once we're done, your system is up and running smoothly.
Does the price change once the installation team starts the job?
We exclusively offer fixed, installed quotes. This means that the price we quote is the final price for installation. Any changes or adjustments are made only at your request
How long does a typical installation take?
Most common installations are completed in one day. Our teams typically start between 830-10am.
Who will service the installation should an issue arise after the job is done?
Our installation providers will promptly service your system should any issues arise. Moreover, all our contractors guarantee a rapid response time, ensuring prompt assistance whenever you need it.
Are permits included with the job?
Yes, the permits are included and obtained with every installation. They will then be mailed to you so you can schedule the inspections at your convenience.
What are the warranties?
All the premium manufacturers we offer provide a 10-year parts warranty, a 10-year compressor warranty, and either a 20-year or lifetime heat exchanger warranty. We also include a 5 year labor warranty with every installation.
Who is responsible for registering the equipment?
To ensure your peace of mind, we do. Keep in mind that if your equipment is not registered, most manufacturers will only provide a standard 5-year parts warranty.
Do you offer virtual quotes by phone?
Virtual phone quotes are available, book here. However, to ensure accuracy, we still require photos and address information.
Does virhaac offer diagnoses and repair services?
If you're looking for diagnoses and repair options for your current system, please contact us, and we'll connect you with our local service providers.
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Embark on the future of HVAC sales with VirHaac. Where convenience meets expertise, and innovation meets satisfaction!